5 Ways To Get Millennials to Book Your Vacation Rental Property

It’s time to take a look at how well you are marketing your vacation rental property to the audience most willing to spend more money on a vacation than any other: Millennials. The growth of Airbnb and the like are certainly part of a larger trend the country is currently experiencing with the sharing economy, which is estimated to grow from $14 billion in 2014 to $335 billion by 2025.  And as tnooz recently pointed out: “the Millennial now represents the majority of the traveling community . . . the percentage of the market that Millennials comprise is only getting bigger and bigger, so it’s important to go where the numbers are.” Here are 5 ways to get Millennials to book your vacation rental property. Read more

Take Your Vacation Rental Guest Communication To The Next Level

Your guests’ overall experience, from their very first inquiry to the day they check out, is based on how you make them feel. Do it right, and you may earn yourself a return booking—or a great online review. Do it wrong, and you may face bad reviews, or worse. Positive communication is critical in connecting with your guests throughout the rental process and ensuring they enjoy their stay. Check out these vacation rental guest communication tips to help you take your guest experience to the next level. Read more

How To Handle Guest Complaints + Bad Reviews For Your Vacation Rental

No matter what you do or how you try to accommodate a guest, some guests just won’t be satisfied. And when those unsatisfied guests leave bad reviews for the world to see, it can seem like a devastating hit. But a few bad reviews don’t mean you should give up. They can actually give you a chance to showcase your customer service and communication skills. Here are some tips on how to handle guest complaints and bad reviews for your vacation rental! Read more